Privacy Protection Policy

隱私權與個資保護政策

Welcome to 【SatisCtrl】. In order to ensure the security of your personal information, we have established【SatisCtrl】Privacy Protection Policy (“the Privacy Policy”). In the Privacy Policy, we’ve provided detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure. Please read the Privacy Policy carefully. When you start using【SatisCtrl】, you are deemed to have read, understood and agreed to the contents of the Privacy Policy. If you disagree with any content of the Privacy Policy, please do not use【SatisCtrl】service.

歡迎使用【SatisCtrl】,我們重視您的隱私權,為了確保您的個人資料安全,讓您能夠安心使用【SatisCtrl】的各項服務,我們訂立了【SatisCtrl】隱私權與個資保護政策(下稱「本政策」)。本政策將幫助您了解我們如何蒐集、使用及保護我們透過【SatisCtrl】服務自您所取得的個人資料,我們亦將說明我們如何揭露、傳輸您的個人資料及其對象。請您詳細閱讀【SatisCtrl】隱私權與個資保護政策。當您閱讀本隱私權保護政策並使用本服務時,即表示您已閱讀、了解並同意接受【SatisCtrl】隱私權與個資保護政策之所有內容,若不同意則請勿使用本服務。

How【SatisCtrl】collects and uses data
我們所蒐集的資料及蒐集的方式

We collect information with the intention to provide better services to all users. You understand and agree that【SatisCtrl】may collect your information as below:

我們收集資訊是為了向所有使用者提供更優質的服務;您了解並同意在您使用本服務期間,我們會蒐集下列資訊:

Your personal identification information: company name and its related information, name, phone number, account name and email.

您的個人識別資訊:公司名稱及基本資料、姓名、電話號碼、帳號名稱、電子郵件。

Your usage information includes files, text and images you uploaded, etc.

您的使用資訊:上傳的檔案、輸入的文字與圖片內容等

We also receive and store certain types of data whenever you interact with us. For example, we use "cookies," which are unique identifiers that we transfer to your device to enable our systems to provide features of our services on other websites, provide remote access for you, allow you to visit our website without re-entering your username and/or password, verify that you have the authorization needed for the services to process your requests, personalize and improve your experience, record your preferences, customize functionalities for your devices, and to improve the functionality and user-friendliness of our services. It also helps us to better understand how you interact with our services and to monitor aggregate usage and web traffic routing on our website.

每當您與我們互動時,我們也會收到並儲存某些類型的資料。例如,我們使用“cookies”,作為您設備的唯一識別碼,使我們的系統能夠在其他網站上提供我們的服務、為您提供遠端連線、允許您訪問我們的網站而無需重新輸入用戶名和/或密碼、確認您擁有服務處理請求所需的授權、個性化和改善您的使用經驗、記錄您的偏好、客製化您的設備功能以及增進我們服務的功能和用戶介面友好程度。它還有助於我們更了解您如何與我們的服務進行互動,並監控我們網站上的使用情況和網路流量。

How 【SatisCtrl】uses your information

我們如何使用您的資料

The processing operations we perform on your data covers automated and non-automated means of collecting, recording, organizing, structuring, storing, altering, retrieving, using, transmitting, disseminating or otherwise making available, aligning or combining, restricting, and/or erasing your data. We comply with our obligations under applicable privacy laws by keeping personal information up to date; by storing and destroying it securely; by collecting and retaining only the personal information necessary that we need to service you; by protecting personal information from loss, misuse, unauthorized access and disclosure and by ensuring that appropriate technical measures are in place to protect personal information.

我們對您的資料執行的處理操作包括自動與非自動蒐集、記錄、組織、建構、儲存、更改、檢索、使用、傳輸、傳播或以其他方式提供,對比或組合、限制和/或清除您的資料。我們遵守隱私法規定的義務與時俱進維護個人資料;以安全方式儲存及銷毀;只蒐集和保留為您服務的必要資料;保護個人資料免遭遺失、濫用、未經授權的使用和揭露,並確保採取適當的技術措施來保護個人資料。

We use your information for the following purposes:

我們所蒐集的資料將用於以下目的:

To design and deliver our services and activities to you.

為設計和提供我們的服務及活動予您

To operate our website to provide you access to and use of our services.

管理我們的網站以提供您登入並使用我們的服務

To customize, measure, and improve our services based on your service preference

基於您對服務的偏好來客製化、衡量和改善我們的服務

To provide services requested by you as described when we collect the information

提供您要求的且如同我們蒐集資訊時所描述的服務

To contact you to conduct research about your opinions of current or potential new services that may be offered by us

與您聯繫以研究您對我們當前提供服務,或可能提供的潛在新服務的意見

To obtain customer feedback and to analyze user experience for the purpose of development and evaluation of new services and function of【SatisCtrl】

使用者經驗調查及分析,以開發、評估【SatisCtrl】的新服務與功能。

To share your contact details with our affiliate offices around the world within our group companies, for the purposes of internal administration and back-office support, to ensure our network security, and to prevent fraud

為了內部管理和後勤單位支援以確保我們的網路安全並預防詐騙的目的,與我們集團公司內的關係企業分享您的聯繫方式。

To maintain the integrity and safety of our data technology systems which store and process your information

維護儲存和處理您的資料的技術系統的完整性和安全性。

To enforce or defend our policies or contract with you

執行或捍衛我們的政策或與您簽訂的協議。

To detect and investigate data breaches, illegal activities, and fraud

偵查和調查資料外洩、非法活動和詐騙。

Any other purposes with your prior consent

任何其他取得您同意的目的

Retention of your information
資料的保留期間

We keep your information for no longer than reasonably necessary for the given purpose for which your data is processed. If you will provide us, or have provided us, consent for us to process your data, we will process your data for no longer than your consent is effective. Notwithstanding the above, we may retain your information as required by applicable laws and regulations, as necessary to assist with any government and judicial investigations, to initiate or defend legal claims or for the purpose of civil, criminal or administrative proceedings. If none of the above grounds for us to keep your data apply, we will delete and dispose of your data in a secure manner according to our data protection policy.

我們保留您的資料時間不會逾越為處理您資料的特定目的所需之合理必要時間。如果您將同意或已經同意我們處理您的資料,我們將在不超過您的同意期間內處理您的資料。儘管如此,我們可能仍須根據法律和法規的要求保留您的資料,以協助進行政府和司法調查,藉以發動或防禦訴訟或用於民事、刑事或行政程序。若上述情形皆對我們所保留您的資料不適用,我們將根據我們的資料保護政策,以安全的方式刪除和處理您的資料。

To whom【SatisCtrl】may disclose your information
我們揭露您資料的對象

Your personal information will not be disclosed to any third parties without one of the following exceptions:

除非有以下任何一種情形,否則不會將自您蒐集得的個人資料揭露予其他第三方:

Your Consent: We will only disclose or share your information to other third parties with your prior consent.

我們取得您的同意:會在取得您的同意後,才可能向【SatisCtrl】以外之其他第三方揭露、分享您的資料。

Third party service providers whom we sub-contract to work on our behalf or for us and therefore may have access to your information only for purposes of performing these tasks on our behalf and under obligations similar to those in the Privacy Policy, who perform functions such as information processing, managing and enhancing customer data, providing customer service, conducting customer research or satisfaction surveys, payment processing and invoice collection support, informational systems technical support, to help us provide, analyze, and improve our services such as data storage, maintenance services, database management, web analytics, and improvement of our service features, and to assist us in detecting and dealing with data breaches, illegal activities, and fraud.

為我們工作的第三方服務提供者,在不亞於此份告知書的義務下,且僅在為代表我們執行以下工作的目的下能接觸您的資料,例如資料處理、管理和強化客戶資料、提供客戶服務、進行客戶研究或滿意度調查、支援資訊系統,以幫助我們提供、分析和改進我們的服務,例如作為資料儲存、維護服務、資料庫管理、網站分析、改進我們的服務效能,並協助我們檢測和處理資料外洩、非法活動和詐騙。

For legal, protection, security purposes

基於法律或保護之目的

We may disclose or share necessary items of your information with third parties for one of the following legal or security purposes:

如有以下任何一種為遵循法律要求或為保全目的的情形時,我們將揭露、分享您的資料的必要項目予第三方:

To the extent it is required by applicable laws or regulations or competent governmental or judicial authorities, necessary to establish or preserve a legal claim or defense, or necessary to prevent fraud or other illegal activities.

於有遵守法令、主管機關或司法單位之要求、或為保全法律上的請求、抗辯或為防止詐騙或調查其他不法行為所必要時。

To protect the rights, property or safety of【SatisCtrl】, our service providers, customers or the public, as required or permitted by law.

於法律允許之範圍內,為保護【SatisCtrl】、我們的服務提供商、使用者或公眾之權利、財產及安全不致受危害時。

Cross-border processing of your personal information
跨境傳輸

You understand and consent that when you agree to provide your information to【SatisCtrl】, your information may be transferred, stored, used or processed by【SatisCtrl】and any of affiliated entities or service providers that may be located in a different country to you. All said transfer, storage, usage or process of your information, shall be subject to the Privacy Policy and applicable laws on privacy protection and personal information security..

您了解並同意當您使用【SatisCtrl】服務或將您的資料提供予我們時,您的資料皆將可能在我們位處各國的關係企業、服務供應商間進行跨境傳輸、儲存及處理利用。上述跨境傳輸、儲存及處理利用行為皆將遵循本政策及各國個人隱私及個人資料安全之相關法令要求。

Your rights and your personal information
您的權利和您的個人資料

Unless subject to an exemption under applicable privacy laws, you have the following rights with respect to your personal information:

除非適用的隱私法有例外,否則您對個人資料享有以下權利:

The right to request a copy of your personal information which we hold about you;

請求您的個人資料副本的權利;

The right to request that we correct any personal information if it is found to be inaccurate or out of date;

如果發現任何個人資料不正確或過時,您有權要求我們更正;

The right to request to erase your personal information where it is no longer necessary for us to retain such data;

在我們不再需要保留此類個人資料的情況下,有權要求刪除您的個人資料;

The right to withdraw your consent to the processing at any time, where we rely on your consent to process your data;

在我們得到您的同意處理您的資料的情況下,有權隨時撤銷您的同意;

The right, where there is a dispute in relation to the accuracy or the lawfulness of our processing of your personal information, to request that a restriction is placed on further processing of your data;

在我們處理您的個人資料的正確性或適法性存在爭議時,您有權限制我們處理您的個人資料

After receiving your request, we will evaluate your request and inform you how we intend to proceed on your request. Under certain circumstances in accordance with applicable privacy laws and regulations, we may withhold access to your data, or decline to modify, erase, port, or restrict the processing of your data.

接到您的請求後,我們將評估您的請求並且告知您我們將如何處理您的請求。在某些隱私權法律與規定下,我們可能會拒絕訪問您的資料,或拒絕修改、刪除、移植或限制資料處理。

Changes to【SatisCtrl】Privacy Protection Policy
【SatisCtrl】隱私權與個資保護政策的變更

We may change the Privacy Policy from time to time, we highly recommend you periodically review the Privacy Policy posted on our websites. By accessing or using our services after the Privacy Policy has been updated,【SatisCtrl】will deem that you consent to the Privacy Policy, including any updates. The most current version of the Privacy Policy will always be available on this page; a prominent notice such as email notification will be delivered to you about any significant changes.

我們將不定期修改本政策,因此我們建議您應時常瀏覽本政策。如您於本政策修改後仍繼續使用【SatisCtrl】服務,我們將視為您同意我們修改後之本政策;當本政策有重大變更時,我們將於本服務網頁上公告或以寄送電子通知信的方式告知。

Contacting Us
聯繫我們

If you have any question about this Privacy Notice, or if you would like to exercise any of your rights, or if you have any complaints that you would like to discuss with us, please contact us by e-mail to support@equipment-e-service.com.

如您對本告知書有任何疑問,或您想要行使任何權利,或您有任何想與我們討論的事項,請寄送電子郵件至support@equipment-e-service.com與我們聯繫。

In case of disagreements relating to our processing of your personal information, you can submit a request for mediation or other administrative action to the data protection supervisory authority with the competent authority where you reside or in which your data is processed.

如您不同意我們處理您的個人資料,您可以向您居住地或您資料被處理所在地的資料保護監管機關提出調解申請或行政訴訟。